Troubleshooting

Common Apostille Mistakes (and How to Avoid Them)

The most frequent reasons apostille submissions get delayed or rejected, and simple steps to prevent them.

5 min read Troubleshooting

Using the wrong copy of a vital record

The single most common mistake — hospital souvenir birth certificates, funeral home death certificates, and decorative marriage certificates are not accepted. You need a certified copy from the state or county vital records office.

Sending to the wrong office

Federal documents (FBI checks, USDA certificates) go to the U.S. Department of State. State documents go to the state that issued them. Sending them to the wrong place means the submission is returned.

Skipping county authentication when required

A few states — most notably New York — require county-level authentication of the notary before the state will apostille a document.

Translating too early

Most countries require translation after the apostille is affixed, not before.

Using an expired or too-old certified copy

Many countries require the certified copy to be less than six months old — some are stricter.

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